Can I pause my account for some period ?

Yes, you may request us to pause your account as long as you dont have an active subscription. You may do so by emailing to support@rvbroadband.net

NOTE : Allowed Pause Period is 45 days or less.

If your account subscription is not renewed within 45 days, then you will be charged with 500 INR as account re-provisining charges.

Can I Change my tariff plan?

You can change your tariff plan only after your current subscription is over and you have to inform us by email before 48-72 hours about the plan upgrade or downgrade. Please email to support@rvbroadband.net for any such plan change queries.

Ahat are the charges for Static IP?

1 Static IP is chargeable at Rs.5000 per annum.

Static IP is auto renewable service and billed in advance for a year.

Can I ask to pause my account or used my unused data in my next subscription ?

NOTE : As per DOT & TRAI telecom rules, your account cannot be paused or data cannot be carried forward while you have an active subscription.

For example,
1. If you have recharged your account on 2nd October and now going out for puja vacation for 10 days, your subscription still stays active. So, your next renewal will be 2nd November only.

2. If you have recharged your account on 2nd October and now going out for puja vacation for 10 days, and you have a plan of 100GB, but you only used 2GB, still your next renewal will be 2nd November only and your unused data will lapse as soon as your current subscription expires on 2nd November.

Whats the charge if my check gets bounced?

 You will need to pay 200 for the check bounce fees of the bank.

What speed is offered by RV Broadband for its services?

We offer speeds starting from 2Mbps up to 20 Mbps under wireless plans and upto 100Mbps for Fiber Plans. Those are the connection speeds, not the download speeds. Download speeds are as per the actual math and dependent on international servers or connectivity to them. No commitments and promises are done for Broadband Plans.

And broadband plan speeds are upto the speed figures.